SR360 Solutions Privacy Policy

At SR360 Solutions, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data, as well as your rights regarding your personal information.

1. Information We Collect
We may collect the following personal information:

• Name, email address, phone number, and other contact details
• Information related to your appointments, projects, and construction schedules
• Login credentials for our platform, including security and verification details
• Any additional information you provide directly through our platform, customer service, or SMS communication.

2. How We Use Your Information
We use your personal information to:

• Send appointment reminders, construction schedule updates, and other relevant communications
• Provide two-way communication to answer any questions you may have
• Facilitate secure login using Two-Factor Authentication (2FA) codes
• Enhance the functionality and security of our platform
• Respond to customer service inquiries and support requests.

3. Opting In and Out of SMS Communications
When you choose to receive SMS messages from SR360 Solutions, we may send you important notifications related to your appointments, project updates, and account security. You can opt out at any time by replying STOP to any of our messages. You can also request assistance by replying HELP or contacting our support team.

4. Data Security
We take the protection of your personal information seriously. SR360 Solutions uses industry-standard security measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction.

5. No Sharing or Selling of Information for Marketing Purposes
SR360 Solutions will never share, sell, or rent your personal information to third parties for the purpose of marketing. Your data is used strictly for the purposes of providing our services, and we ensure that any third-party service providers we work with are bound by strict confidentiality and data protection agreements.

6. Third-Party Services
We may use third-party service providers to assist with certain business operations (e.g., payment processing, customer service). These service providers will only have access to the information necessary to perform their specific tasks on our behalf and are not permitted to use your data for any other purposes.

7. Your Rights
You have the right to:

• Access, update, or correct your personal information
• Request the deletion of your personal data where legally applicable
• Opt out of SMS communications or other forms of contact at any time.

8. Changes to This Policy
We may update this Privacy Policy periodically. If we make significant changes, we will notify you through appropriate channels, such as SMS or email.

9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:

• Email: contact@sr360solutions,com
• Phone: 1-844-360-7700

By using our services, you agree to the terms of this Privacy Policy. We encourage you to review this policy regularly to stay informed about how we protect your data.